About the failure in starting

If the application does not launch / shuts down unexpectedly,
please try one of the following:

  • Exit the other running applications, please try to start the game again.
  • Update to the latest version of the OS.
  • Restart the smartphone.

For any other enquiries, please contact us by using the form below.
Depending on the matter of enquiry, please expect that it may take some time to respond.

* regarding support of the terminal body, please contact your local sales company.

Inquiry

Fill out to the email form with the model name, please contact us.

E-mail

(Re-enter)

Name


Game Title


Question
Impression
Etc

/ Inquiry details


/ Customer with iOS devices
iPhone
iPhone3G
iPhone3GS
iPhone4
iPhone4s
iPhone5
iPhone5s
iPhone5c
iPhone6
iPhone6 Plus
iPhone7
iPhone8
iPhone8 Plus
iPhoneX
iPhoneXR
iPhoneXs
iPhoneXs Max
iPhone11
iPhone11 Pro Max
iPhone11 Pro
iPhone SE
iPod Touch 1st Generation
iPod Touch 2nd-generation
iPod Touch 3rd-generation(32GB,64GB)
iPod Touch 4th-generation(8GB,16GB,32GB,64GB)
iPod Touch 5th-generation(16GB,32GB,64GB)
iPod Touch 6th-generation(16GB,32GB,64GB,128GB)
iPod Touch 7th-generation(32GB,128GB,256GB)

iPad
iPad2
iPad 3rd-generation
iPad 4rd-generation
iPad 5rd-generation
iPad 6rd-generation
iPad 7rd-generation
iPad Air
iPad Air2
iPad Air 3rd-generation
iPad Pro
iPad Pro 2rd-generation
iPad Pro 3rd-generation

iPad mini
iPad mini 2nd-generation
iPad mini2

OS Version
iOS 3.1x
iOS 3.2x
iOS 4.0
iOS 4.1x
iOS 4.2x
iOS 4.3x following
iOS 5.0
iOS 5.1x
iOS 6.0
iOS 7.0
iOS 7.1
iOS 8.0
iOS 8.1
iOS 8.2
iOS 8.3
iOS 9.0
iOS 10.0
iOS 11.0
iOS 12.0


/ Customer with android devices
Google play
amazon apps
GALAXY Apps

Android Version 2.2 following
Android 2.3x
Android 3.x
Android 4.0.x
Android 4.1.x
Android 4.2.x
Android 4.3.x
Android 4.4.x
Android 5.0.x
Android 5.1.x
Android 6.0.x
Android 7.0.x
Android 8.0.x
Android 9.0.x
Android 10.0.x

Device name


Otherwise

(Enter the number of the right image)  ���e�L�[


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